Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Solution Warranty

  • Our customer help Department is on–line 24x7 to reply to each of your support inquiries. Every ticket you send to us will be replied to within less than sixty minutes. If your situation requires assistance from an admin, we are going to send the ticket to the person in charge and will notify you that the problem will soon be resolved.

  • Top quality support service
  • Qualified Customer Assistance Service

  • Our technical support team will be on shift for you 24x7x365 to to reply to all help request tickets that you send. We offer client help and support for all the programs that are pre–configured on your server. These include our custom developed Hosting Control Panel, the preferred OS plus the server administration panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Hosting Control Panel that is included as a gift with your virtual server, you will find an informational Help section, consisting of all that you should be aware of when organizing your web–sites and programs. We have incorporated a wide range of how to content articles and video tutorials that display the fundamental web site supervision duties in an understandable form.