Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center incorporated into our Hosting Control Panel. It includes an ever–growing knowledgebase with commonly asked questions and detailed help articles written by our skillful technical support staff.

  • Top quality support service
  • Video Tutorials

  • If you wish to see how a task is performed or how a problem is sorted out, instead of just reading about it, then take a look at our collection of instructional video tutorials. They address a variety of issues and will help you quickly learn how to work with the Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 support service and come with a 1–hour support ticket response guarantee. Our practiced customer service technicians will be online for you night and day and will sort out any problem that you could possibly come across within maximum 60 minutes after the trouble ticket submission. In most instances, a reply will be given to you within twenty minutes.