A 99.9% Server Uptime
Our cloud web hosting platform is based on a secure, first–class hardware architecture and a significantly tweaked variation of Linux. Thus, irrespective of what your website is, or how many web site visitors you’ve got, or even in case there is a DDoS assault, our physical machines will stay up and running and your web sites will stay visible online.
All our Linux cloud web hosting services plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is crucial that you also set up your own network architecture. For this reason, we built a custom internal network in all our data centers. Relying on topflight Juniper routers and switches, our internal network allows for hypersonic data transfer rates and is also fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, regardless of which web hosting plan you have chosen.
A 30–Day Money–Back Guarantee
Even though we have done our best to minimize all potential risks with our cloud hosting packages and irrespective of the fact that our company offers topflight customer support, sometimes the customer is simply not happy with what we have to offer. Or he has to switch to a more powerful web hosting solution, such as a virtual private server or a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t happy, you will get your money back.
24/7 Technical Support
If you have ever had to wait for hours for a reply, you’re probably aware of how irritating this can be, particularly when your site is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be right here for you and they will get back to you in under 60 minutes. And the best part is that their average support ticket response time is well under twenty minutes!