A live chat is a real-time method of communication between a website hosting provider's support crew and its clients. It's an efficient method to receive some info about the web hosting services or have some problem resolved because you're talking to a live agent. The advantages of using a live chat service instead of calling or opening a ticket are the smaller possibility of errors when you exchange data like usernames or domain names, the more rapid response time as the communication is live as well as the fact that you don't need to stay on the chat constantly - you'll be able to do something different while the representative investigates the issue in question. What's more, you're able to connect with a live chat room from any kind of computer which is connected to the world wide web, avoiding the telephone fees that you will have to pay when you're calling to another country.
Live Chat Support in Cloud Web Hosting
As a part of the support services that we supply for all of our Linux cloud web hosting services, you'll find live chat support that is online twenty-four seven, even on holidays. You are able to contact us regardless of whether you already own an account or not, as we will help you with almost anything, ranging from providing you with common info on our solutions in case you aren't our client yet and you're thinking about purchasing one of our packages, to assisting you with installing an e-mail account in an e-mail client. Part of the issues are more complex and time-consuming, which means that you'll need to take advantage of the ticketing system which is built-in our Hepsia web hosting Control Panel, but we can save you time and help you in real time on our live chat for a lot of things.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we supply with all our Linux semi-dedicated hosting, you can get the replies for any questions you have or have lots of troubles dealt with right away. The service is accessible every single day, therefore you'll be able to speak with a representative even on holidays and weekends. If you are unsure which package would be better for your websites or if our revolutionary cloud hosting platform covers some system requirements, you can join our live chat before buying anything. If you're an existing customer, you're able to receive more details about account settings, billing issues as well as a number of common technical problems you may encounter, for instance in case you are unable to install an e-mail account in a client on your computer. Our live chat can save you considerable time regardless where you are or when you contact us.