Irrespective of the fact that the hosting service provided by the different companies is nearly the same, every provider has got their own platform with its own tweaks and ways to execute specific operations. That’s why, an info-rich knowledge base will be truly helpful both for persons with little to no past experience and for technically capable individuals who will eventually learn how specific procedures are accomplished, but will lose precious time in the process. The aim of such a knowledge base is to make the service fast and simple to use, sparing users plenty of time and effort. The result is happier customers, since they can swiftly find the information they’re looking for, and significantly less work for the support staff representatives, because typically the majority of the questions and issues that clients have got are already described in the knowledge base. In case the articles themselves are properly written and cover more things, you’ll be able to get to know more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Web Hosting
If you order a cloud web hosting account through us, you will get access to our comprehensive online documentation where you will see info on pretty much everything associated with our hosting solutions. The topics encompass anything from how to create an e-mail account on your telephone, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-grasp manner and offer detailed manuals on how to do a certain operation within your Hepsia Control Panel. You can also find information that’s not connected directly to Hepsia, for instance one that concerns web-based apps on your desktop PC. The full list of articles will be located in the Help section of the Control Panel, but the ones that are related to a given Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you’ll be able to discover practically everything connected with your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers offer a comprehensive online article library where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it on the basis of the feedback that we’ve collected from our clients over the years and, as a result, our articles encompass particular issues that you could stumble upon and include the most effective means of recovering them, for instance receiving an HTTP 500 error message or not being able to send e-mails from your desktop PC although you have the correct SMTP server settings. The articles are available in each section of the Control Panel and you can browse them at any given moment. They can help you enlarge your knowledge not only about our platform, but also about the web hosting service as a whole, as they feature comprehensive instructions and general information such as what cron jobs or file permissions are.